Contact Us

This is the page to use if you want to reach the Top Crypto Casino editorial team — to flag an error in a review, ask how we rank crypto casinos, suggest a site we haven't covered, or query something in a bonus write-up. Use the contact form on this page, or the email address published alongside it, and give us enough detail to act on.

One thing to be clear about up front: we are an independent comparison site, not a casino. We don't hold player funds, process Bitcoin deposits, run withdrawals, verify accounts or issue bonuses. If your problem is with a specific operator's cashier or KYC queue, we can point you in the right direction, but only that casino's support team can resolve it.

What we can help with — and what we can't

Write to us about	Go to the casino instead
Factual errors in a review, rating or bonus description	A pending BTC or USDT withdrawal
How our scoring and comparison criteria work	A bonus that hasn't credited to your account
A crypto casino you think we should review	Identity verification or document requests
Questions about our affiliate relationships	Account lockouts, closures or state restrictions
Press, partnership and advertising enquiries	Disputed game results or balance discrepancies
Feedback on the site itself, including mobile issues	Self-exclusion requests on an operator account

Every casino we list runs its own support channel — usually 24/7 live chat inside the account area, plus email. That is the fastest route for anything touching your balance, and it creates a record on the operator's side that we cannot create for you.

How to write a message we can actually act on

Short, specific messages get useful replies. A few things that help:

1. Name the casino and the page. "The cashback terms on the BetPanda write-up" beats "your review is wrong."
2. Quote the line you're querying. Offers change; telling us exactly what you read lets us check it against the operator's current terms.
3. Say what your state is, if it's relevant. Availability differs across the US, and an answer that's right for one state may not hold in another.
4. Include the coin and network if it's a payments question. BTC on-chain, LTC, ETH, USDT on a particular chain — the mechanics and fees differ.
5. Never send us personal documents, passwords, seed phrases or private keys. We will never ask for them, and no legitimate casino support agent will ask for a seed phrase either.

We read everything. We can't promise a reply to every message, and we don't give legal, tax or financial advice — see the note further down.

Reporting an error in a casino review

Crypto casino terms move quickly. A welcome package gets restructured, a rakeback tier changes, a payout limit is revised, or a site starts excluding a state it previously accepted. Our reviews are researched and verified rather than tested with our own deposits, and our last fact-check date for this page is Sep 23, 2026 — so if you see something that no longer matches what the operator is showing you, tell us.

Useful corrections usually concern one of these:

• Bonus terms — wagering or playthrough multiples, time limits, max bet while a bonus is active, game weightings, excluded titles
• Payments — supported coins, minimum deposit, withdrawal limits, confirmation times, whether the casino covers network fees
• Verification — where a site described as low-friction has started asking for ID at a certain threshold
• Licensing — a change of licensing jurisdiction, such as a move between Curaçao and Anjouan
• State availability — an operator adding or removing US states from its restricted list

Which sites we cover, and why these ones

Readers often write asking why a particular site sits where it does. Our rankings are editorial scores, not customer-review averages, and they're built from research into licensing, coin support, game range, payout behavior, bonus terms read in full, and how clearly a site states its US position. Commission never buys a position — we explain that in more detail under our independence note below.

Three examples of how the top of the list reads, so you can see the reasoning we're happy to be questioned on:

BetPanda — built around ongoing value rather than a front-loaded package

BetPanda tops our table because its headline is 10% weekly cashback rather than a large one-off match. For players who deposit regularly in BTC or stablecoins, a recurring cashback line is usually easier to value than a multi-thousand-dollar match with a long playthrough attached. Cashback still carries conditions — qualifying periods, minimum net loss thresholds and any wagering applied to the returned amount — so read the promotions page before you count on a figure. Limitation: if you play occasionally rather than weekly, a cashback-led site gives you less than a deposit-match site would, and the absence of a headline welcome match makes the first deposit feel thinner.

CoinPoker Casino — a poker room with a casino attached

CoinPoker earns its place for players who want cash games and tournaments alongside slots, which is a narrower niche than most crypto casinos serve. The headline is a 150% welcome bonus up to $2,000, and as with any match of that size the material questions are the playthrough multiple, how quickly it expires, and whether poker rake and casino wagering count toward it at the same rate — they frequently don't. Limitation: if you have no interest in poker, the casino library is not the reason to choose this site over a slots-first operator.

Cryptorino — a Bitcoin-denominated match with cashback behind it

Cryptorino pairs a 100% match up to 1 BTC with 10% weekly cashback. The BTC-denominated cap is worth thinking about: a bonus ceiling quoted in Bitcoin moves in dollar terms with the market, which cuts both ways and is one more reason some players keep their bankroll in USDT or USDC instead. Check the wagering requirement, the time limit and the maximum bet permitted while the bonus is live before depositing near the cap. Limitation: reaching anything close to a 1 BTC match requires a deposit far beyond what most players should be putting at risk, so for typical bankrolls the effective value is much smaller than the headline suggests.

Other sites in our table — Punkz, Hyperlucky, Winna, Thrill, BC Game, Wild.io and Vave — lead with different structures, from a 20,000 USDT welcome package to rakeback running up to 70%. Every one of those figures is a ceiling, not an expectation, and each is governed by the operator's own terms.

Questions about money: costs, coins and timing

Using this site costs nothing. The money questions that reach us are about the casinos themselves, so here's the general shape of the answer.

You fund an account by sending crypto on-chain from a self-custody wallet or an exchange account to the deposit address the casino generates. Commonly supported: Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Tether (USDT), USD Coin (USDC) and Dogecoin. You pay the network or gas fee, and you wait for confirmations — minutes on some chains, longer on Bitcoin when the mempool is busy. Withdrawals reverse the process to an address you control.

• Fees: network fees are set by the chain, not the casino, though some operators add a processing fee or absorb it. Stablecoins on cheaper networks usually cost less to move than ETH mainnet.
• Timing: "instant" in operator marketing means the casino approves quickly; final settlement still depends on confirmations. Advertised speeds are claims, not results we've measured.
• Limits: minimum deposits and per-day or per-week withdrawal caps vary by site and coin, and VIP tiers often raise them.
• Volatility: a balance held in BTC, ETH or DOGE can lose dollar value while you sleep, entirely separately from how your bets go. Stablecoins are the usual way players sidestep that during play.
• Send a test amount first to a new address, and always match the network to the one the casino specifies.

What's in the game libraries we review

Questions about game coverage come in constantly, so briefly: the sites we rank generally run slots from studios such as Pragmatic Play and NetEnt, live dealer rooms including Evolution tables, and the standard table set of blackjack, roulette and baccarat. Alongside those sit the crypto-native formats — crash, dice, plinko and in-house originals, many of which publish provably fair seeds you can verify yourself. Third-party RNG certification covers the conventional slots; provably fair covers the originals. They're different mechanisms and it's worth knowing which applies to what you're playing.

The sportsbook side

Most of these operators run a sportsbook and often an esports book beside the casino, sharing one wallet and one account. The terms are not shared: sportsbook bonuses have their own rollover rules, odds minimums and void-bet handling, and casino wagering rarely counts toward a free bet. If you're writing to us about a promotion, tell us which product it came from — Vave's package, for instance, includes both a bonus and a free bet element, and those are governed separately.

Our independence, in plain terms

Top Crypto Casino earns commission when a reader signs up through some of the links on 1000woodcuts.com. That funds the research. It does not decide rankings, and no operator can buy a higher score or have a drawback removed. If we get something wrong we correct it, and we'd rather hear it from you than not hear it at all. More on who we are is on our about the team page, and the small print covering use of this site is in our terms and conditions.

Legal standing, eligibility and the things we can't advise on

The crypto casinos we cover are offshore operators, licensed in jurisdictions such as Curaçao or Anjouan, not by any US regulator. There is no federal legalization of online casino gaming in the US; regulated online casinos exist in only a handful of states (NJ, PA, MI, WV, CT, DE and RI among them) and those operators don't run on crypto. For most US players, offshore crypto casinos sit in a legal grey area. Rules differ by state, some states are explicitly restrictive, and operators self-restrict different lists of states — so check your own state's position and the site's own terms before you register.

You must be at least 18, and 21 where the site or your state sets that as the minimum. Each casino states its own age requirement; that figure governs.

We don't help anyone get around a geoblock, a restricted-state list, or a casino's KYC, anti-money-laundering or sanctions checks, and we won't answer messages asking for that. Low-verification play is a convenience and privacy feature, not a way to conceal income or avoid tax. US players are generally liable for tax on gambling winnings and on crypto gains — that's general information, and you should consult a qualified tax professional or attorney about your own situation rather than relying on anything written here.

If gambling has stopped being fun

Gambling costs money over time and no strategy, coin or site changes that. Only stake what you can afford to lose, and never bet to recover losses or to take your mind off something else. Offshore casinos may not provide the deposit limits, cooling-off periods or self-exclusion tools that state-regulated operators are required to offer, so check what a site actually provides before you rely on it. Free, confidential help is available 24/7 through the National Problem Gambling Helpline on 1-800-GAMBLER. Our responsible gambling resources page has more, including practical steps for setting limits.

Everything else — corrections, criteria questions, sites we've missed — send it through. Take the time to include the detail above and you'll get a more useful answer back.